The Most Embarrassing, Horrible, Cultural Faux Pas I Ever Made.

Sooner or later, it happens. Accept it. It’s How You Recover that Matters.

The auditorium was packed. From where I was standing backstage, it looked like about 500+ people had been invited by my client to attend my keynote presentation on managing global teams, and I was pumped and ready to go. I remember feeling thrilled to be in Mexico City again, one of…